Twenty years ago things were simpler. Business and IT were separated  by a great divide. IT enabled things like accounting, but very little of the  business productivity was driven by IT. But the Internet started bringing  that gap together, and now business strategies are tied at the hip and  very dependent upon the IT solutions and enabling strategies.   while IT evolves,customer expectations increase, and customer tolerance for system  failure drops.   Russ Wheaton - Director IT FedEx   Get more productivity out of the hours   There are very few companies in business today that do not depend upon software   Competitiveness will drive everyone to adopt the cloud because of the advantages it gives in terms of faster, better , cheaper   Competition is just a click away.   From business partners, Trust is assumed, awesomeness is expected.   As of 2013 microsoft has 1 lakh employees with 43% of them in engineering and 49% in sales and support.   if you cant deliver, be left behind.   Pr...